ITOI

• Automate manual tasks to check the state of the regulated technology ecosystem

• Improve responsiveness in the event of an incident

• Accelerate the speed of resolution

Your benefits :

• Agnostic solution, without impact on your data for IT compliance

• A real dedicated tool for regulated telephony (Ipbx, Phones, Turrets, Storage, Recorders…)

• Enhanced responsiveness: Involving the right resources at the right time

• Automation of alerts and reports: Send alarms and reports in real time with root cause analysis

• Optimize skills: Automate & free up time for your teams

• Limit your liability: Identify and track interactions

• Flexible and easy to install: Lightweight virtual or physical solution

• A real god value for money…

Key functions:

• Validate the proper functioning of hardware and virtual resources

• Validate the correct operation of the OS

• Validate the proper functioning of applications

• Summarize anomalies on a single dashboard

• Customize problem detection

• Alert the right person in real time

• Search for the root cause in real time

• Validate the proper functioning of telecom resources

Dashboards audio quality, recording, storage... :

• Availability of real-time recordings 

• Real-time alert in case of loss or poor quality

• Configurable proactive alarms

• Hardware and software load and process status

• Audio Quality Control

• Real-time automatic control of telephony (IP stations, decks, recorders ...)

Example of dynamic charts and responsive dashboards: