Our services
Critical flow monitoring
We help you anticipate incidents, detect anomalies and act before they impact users by providing complete, real-time visibility across collaboration tools and IT infrastructure.
Our value proposition
You can govern performance, secure service continuity and support compliance across communication systems.
We help reduce interruptions, improve quality of service for teams and clients, and optimize IT costs through a proactive, data-driven model.
Key capabilities
- An in-house software suite developed and maintained by our teams.
- Simplified integration into your IT ecosystem.
- Flexible and rapid deployment on on-premise VM or Azure tenant.
- Custom summary reports.
- Near-real-time alerts.
- A dedicated interface consolidating incidents across Microsoft services, networks, Wi-Fi, equipment and voice quality.
Dedicated interface
A consolidated dashboard provides:
- Usage analysis of specialist lines and telecom resources to identify cost-reduction opportunities.
- Detailed statistics on your counterparties.
- Tracking and distribution of internal, inbound and outbound calls.
- A consolidated view of key performance indicators.